Who handles your information
[Legal business name to be confirmed] is responsible for information submitted through this website. Privacy contact: [Privacy contact to be confirmed].
What we collect and why
We collect your name, email, optional telephone number, property postcode and the cleaning requirements you choose to provide. We use this information to respond to your enquiry, prepare a quote and discuss a potential booking. Please do not include payment information, access codes or sensitive personal details.
Lawful basis
The proposed basis for responding to a requested quote is taking steps at your request before entering into a contract. The business must review this basis for its actual operations. Technical anti-abuse processing is proposed on the basis of legitimate interests in protecting the enquiry service.
Service providers
Enquiries and private staff notes are stored in Supabase. Supabase Auth manages approved staff sign-in using essential authentication cookies. When configured, Resend sends enquiry notification emails to the business. The hosting provider processes technical request information. If configured, Upstash stores short-lived, hashed rate-limit identifiers. The business must confirm its providers, processing agreements and any international transfer safeguards before launch.
How long we keep information
[The business must set and document an enquiry retention period before launch.] Rate-limit entries expire after ten minutes. Information needed for an agreed service may be retained separately under the business’s booking and recordkeeping policy.
Your choices and rights
You can contact the business to request access, correction or deletion of your information, or raise an objection where applicable. You may also raise a concern with the UK Information Commissioner’s Office. The business must review the final notice against its actual data handling practices.
Cookies and analytics
This website does not add advertising trackers or analytics by default. The enquiry form uses temporary technical measures to reduce spam. Any future changes to tracking or data collection must be reflected in this notice.